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AI Call Scoring visibility

Display AI Call Scoring to all users.

Updated over 10 months ago

I. What is it?

This feature enables you to grant access for all Modjo users to AI Call Scoring instead of only owner/attendees of a call, managers and admins.

As a result:

  • AI Call Scoring will be visible for everyone in the organisation without taking into consideration role or attendance to the call in...

    • Call page

    • Calls lists

    • Analytics page

    • Search filters

II. Setup

🚨 Prerequisite:

You must have the Admin/Manager rights in Modjo. If so, follow the quick and easy steps described below:

  • Go to Workspace settings

  • Click Advanced

  • Click on toggle near "Display AI Call Scoring to all users"

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