I. What is it?
This feature enables you to grant access for all Modjo users to AI Call Scoring instead of only owner/attendees of a call, managers and admins.
As a result:
AI Call Scoring will be visible for everyone in the organisation without taking into consideration role or attendance to the call in...
Call page
Calls lists
Analytics page
Search filters
II. Setup
🚨 Prerequisite:
You must have the Admin/Manager rights in Modjo. If so, follow the quick and easy steps described below:
Go to Workspace settings
Click Advanced
Click on toggle near "Display AI Call Scoring to all users"
