Zoom Phone ๐Ÿ› 

Follow the steps described in this article in order for your Zoom calls to be automatically imported into Modjo

Celeste avatar
Written by Celeste
Updated over a week ago

IMPORTANT: This article is dedicated to the configuration process of Zoom phone calls.

If you're aiming to setup Modjo for your Zoom meetings => Refer to this article ๐Ÿ˜Š


You must have the Admin rights in both Zoom phone and Modjo. If so, follow the steps described below:

โฑ๏ธ Duration time: 5' on average


Step 1: Enable Zoom Phone automatic call recording for your Zoom Phone users

In your Zoom settings page, go to Phone System Management => Users & Rooms

For each Zoom Phone user:

  • Click on the user

    1. Go to Policy tab

    2. Scroll down to Automatic call recording

      1. Turn it on

      2. Choose to activate it for either Inbound calls, Outbound calls or both

      3. Choose whether you want to enable an audio prompt which will be played for each and every of your calls' attendees when the recording begins or not.
        โ€‹Please be aware that if you choose to disable the audio prompt, you have the legal responsibility to inform your calls' attendees that they are recorded.

Step 2: Bind Modjo to Zoom

  • Log in => Modjo

  • Go to Settings => Integrations

  • Find Zoom Phone and click on Connect

    Once the OAuth authorization is completed, you should be automatically redirected to Settings => Integrations

  • Below All integrations, you should see Zoom Phone => Click to display the integration's settings

  • Afterwards, in the User tab, bind each and every Modjo user to his Zoom Phone's user access.

  • Good to know: you can use the Auto-match button to let Modjo link your users based on email matching.

  • Click Save

  • You're all set โœ… !

Congratulations! ๐Ÿ™Œ

Once you have completed these steps, your integration is turning active! Now, letโ€™s give it a try by making your first call!

๐Ÿ’กGood to know: calls are automatically imported every 10-30โ€™ on average.

Disable the Modjo connection:

If you're aiming to uninstall the bond between Modjo and Zoom, follow the steps described below (directly through your Zoom account):

  • Login to your Zoom Account and go to Zoom App Marketplace

  • Click Manage => Installed Apps

  • Click Modjo for Zoom Phone app

  • Click Uninstall

Related article:

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