IMPORTANT: This article is dedicated to the configuration process of Zoom phone calls.
If you're aiming to setup Modjo for your Zoom meetings => Refer to this article 😊
🚨Prerequisite:
You must have the Admin rights in both Zoom phone and Modjo. If so, follow the steps described below:
⏱️ Duration time: 5' on average
Summary:
Step 1: Enable Zoom Phone automatic call recording for your Zoom Phone users
In your Zoom settings page, go to Phone System Management => Users & Rooms
For each Zoom Phone user:
Click on the user
Go to Policy tab
Scroll down to Automatic call recording
Turn it on
Choose to activate it for either Inbound calls, Outbound calls or both
Choose whether you want to enable an audio prompt which will be played for each and every of your calls' attendees when the recording begins or not.
Please be aware that if you choose to disable the audio prompt, you have the legal responsibility to inform your calls' attendees that they are recorded.
Step 2: Bind Modjo to Zoom
Log in => Modjo
Go to Settings => Integrations
Find Zoom Phone and click on Connect
Once the OAuth authorization is completed, you should be automatically redirected to Settings => Integrations
Below All integrations, you should see Zoom Phone => Click to display the integration's settings
Afterwards, in the User tab, bind each and every Modjo user to his Zoom Phone's user access.
Good to know: you can use the Auto-match button to let Modjo link your users based on email matching.
Click Save
You're all set ✅ !
Congratulations! 🙌
Once you have completed these steps, your integration is turning active! Now, let’s give it a try by making your first call!
💡Good to know: calls are automatically imported every 10-30’ on average.
Disable the Modjo connection:
If you're aiming to uninstall the bond between Modjo and Zoom, follow the steps described below (directly through your Zoom account):
Login to your Zoom Account and go to Zoom App Marketplace
Click Manage => Installed Apps
Click Modjo for Zoom Phone app
Click Uninstall
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