🚨 Prerequisite:
Please check that you have Admin rights in Modjo and at least supervisor rights in Apizee. If so, follow the quick steps described below:
⏱️ Duration time: 5' on average
Step 1: Grant Modjo access to Apizee through Admin credentials
In Modjo, go to Settings => Integrations
Find Apizee and click Connect
A form appears (scroll up if you don't see it).
Enter the username & password of a user with supervisor rights
Click on Save
Step 2: Bind your Apizee users to Modjo
Click on the Users tab
Make sure to bind each and every Modjo user to his Apizee access (you can click on the Auto-match button in order to let Modjo link the users based on email matching).
Click on the Save button
*Good to know: Keep in mind that we solely import calls containing interactions (An algorithm excludes voicemail, messaging and very short calls).
*If you wish to update the minimum call duration for import, get in touch with your Modjo contact.
Congratulations! 🙌
Once these quick steps have been completed, your integration is turning active! Now, let’s give it a try by making your first call!