Apizee 🛠

Follow the steps described in this article in order for your Apizee calls to be automatically imported into Modjo

Celeste avatar
Written by Celeste
Updated over a week ago

🚨 Prerequisite:

Please check that you have Admin rights in Modjo and at least supervisor rights in Apizee. If so, follow the quick steps described below:

⏱️ Duration time: 5' on average

Step 1: Grant Modjo access to Apizee through Admin credentials

  • In Modjo, go to Settings => Integrations

  • Find Apizee and click Connect

  • A form appears (scroll up if you don't see it).

  • Enter the username & password of a user with supervisor rights

  • Click on Save

Step 2: Bind your Apizee users to Modjo

  • Click on the Users tab

  • Make sure to bind each and every Modjo user to his Apizee access (you can click on the Auto-match button in order to let Modjo link the users based on email matching).

  • Click on the Save button

*Good to know: Keep in mind that we solely import calls containing interactions (An algorithm excludes voicemail, messaging and very short calls).
*If you wish to update the minimum call duration for import, get in touch with your Modjo contact.

Congratulations! 🙌

Once these quick steps have been completed, your integration is turning active! Now, let’s give it a try by making your first call!

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