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Ask anything about your Account
Ask anything about your Account

Get instant answers on your account with Modjo’s AI

Updated this week

Modjo's Ask Anything feature revolutionizes sales management by providing sales rep, managers and decision-makers with instant, precise answers about their account.

Using AI, Ask Anything analyzes call conversations and emails content in real time, allowing quick access to essential information on a deal directly within the Modjo platform.

1. Benefits of using Modjo Ask Anything

  • Real-time insights: Get the latest information on your account without having to wait for updates from your sales reps.

  • Data-driven answers: Make informed decisions based on objective insights derived from actual conversations.

  • Save time and effort: Eliminate the need to manually review call recordings or chase down information.

  • Improve forecasting accuracy: Gain a deeper understanding of deal health and progress to make more accurate predictions.

  • Identify coaching opportunities: Uncover areas where your sales reps might need additional support or guidance.

2. Use case when to use Ask Anything at Account level

Asking questions at the account level can be key for you if:

  • You don’t use deal objects in your CRM and only work with accounts.

  • Your deals are created late in the sales process (e.g., after multiple discovery calls).

  • Your BDR or Account Management teams need more historical context beyond just deals or calls.

3. How to Use Ask Anything

1. Navigate to a call or a deal: Open any call/deal from your Modjo.

Call:

Deal:

2. Open Ask Anything chat: Click on the "Ask Modjo" button.

3. By default you’ll be on the call or deal you come from, but you can switch to the Account via the top dropdown

4. Use the suggested questions: Click on the suggested questions, navigating through the carrousel.

5. Or ask your own question: Type in your question about the deal, just like you would ask a colleague. You can ask anything.

6. Get your answer: Modjo AI will analyze the call transcripts and all the emails associated with the account and provide you with a concise, accurate answer in seconds.

4. FAQ

  • Can I ask questions in a language other than English?

Yes, you can use any language, and the answers will be provided in the same language.

  • What data are the responses based on?

Ask Anything relies on all the calls and all emails linked to the account. Responses are based solely on these phone/written conversations and do not include more data like CRM data.

  • Can I access the history of questions asked?

Currently, the history of asked questions is not retained, but this feature could be considered for the future.

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