🚨 Prerequisite:
Please check that you have Admin rights in both Ringover and Modjo. If so, follow the quick steps described below:
⏱️ Duration time: 10' on average
Step 1: Create an API key
Click on Generate a new API key
Name it Modjo
Give it all read access permissions
Then copy the API Key and save it for Step 3
Step 2: Make sure recordings are enabled in Ringover
Follows steps in the Ringover doc to activate call recordings in Ringover
Step 3: Add Modjo to your Ringover webhooks
Scroll down to the Webhooks section
In the Call Event field click on Activate Webhook
In the Calls answered field, add the url: https://api.modjo.ai/providers/ringover/hooks/call_begin/your-company-name
Insert your-company-name at the end of the url. That's the one you've been given and that you use when you log in to Modjo (get in touch with your Modjo contact if your forgot it)
If there is already a url in this field, you can just append the Modjo url using a “;” to separate both urls
In the Aftercall field paste the url (see example below):
✅ Good:
https://api.modjo.ai/providers/ringover/hooks/recordings/company name ,
Example : https://api.modjo.ai/providers/ringover/hooks/recordings/modjo
Step 4: Set your Ringover Key and associate users in Modjo
In Modjo, go to Settings => Integrations
Find Ringover and click Connect
A form appears (scroll up if you don't see it). In the API Key field, paste the API Key you created during Step 1.
Afterwards, in the User tab, bind each and every Modjo user to his Ringover's user access.
Good to know: you can use the Auto-match button to let Modjo link your users based on email matching.
Click Save
You're all set! ✅
*Keep in mind that Modjo solely import calls containing interactions as an algorithm excludes voicemails and very short calls.
*If you wish to update the minimum call duration for import, get in touch with your Modjo contact.
Congratulations! 🙌
Once you've achieved these quick steps, your integration is turning active! Now, let’s give it a try by making your first call!
💡Good to know: calls are automatically imported every 10-30’ on average.
Optional: Remove the webhook
Once you've churned make sure to remove modjo from the ringover webhook
Scroll down to the Webhooks section
Click on Delete webhook
