The 3CX integration with Modjo allows you to automatically sync your 3CX calls into Modjo.
🚨 Prerequisites: Before starting the integration, make sure you have:
The SFTP credentials for your 3CX call repository.
Administrator access to your Modjo account.
⏱️ Estimated Setup Time: Under 5 minutes
1. Set up the 3CX Integration with Modjo
A. Set Up 3CX
Ensure that CDR Logs (Call Detail Records) are activated in your 3CX instance.
follow the detailed guildelines here.
Make sure to enable the following CDR fields for the integration to work properly with Modjo
timeStart
duration
fromNo
toNo
callId
B. Access Modjo Integrations
Log in to your Modjo account
Navigate to the integrations page.
C. Select the 3CX Integration
Search for "3CX" in the list of available integrations.
Click on the corresponding panel to proceed with the configuration.
D. Enter your SFTP credentials
Fill out the form with the details provided by 3CX:
Server address
Server port
Username
Password
E. Save your configuration
Click on "Save" to finalize the setup.
F. Link Modjo Users to 3CX Extensions
Navigate to the Users tab in Modjo.
Map each Modjo user to their corresponding 3CX extension to ensure proper call association.
Your integration is now live. You’re ready to start by making your first call.
After completing the setup, make a test call to confirm that everything is working as expected.
💡 Calls are automatically imported every 5 minutes on average.