Keyyo 🛠

Follow the steps described in this article in order for your Keyyo calls to be automatically imported into Modjo

Celeste avatar
Written by Celeste
Updated over a week ago

How does it work?

Modjo connects to your Keyyo SFTP server and try to obtains both your call logs and voice recordings each hour.

🚨 Prerequisite:

Please check that you have Admin rights in both Keyyo and Modjo. If so, follow the quick steps described below:

⏱️ Duration time: 5' on average

Step 1: Grant us access to Keyyo

  • in Modjo, Go to Organization settings => Integrations

  • Find Keyyo and click on Connect

  • Fill in your Keyyo credentials

  • Click on Authorize

  • At this point, you'll be redirected to Modjo
    => Click on Keyyo

  • Click on Configuration and enter your SFTP Username & SFTP Password
    (you can retrieve them by following the instructions of this Keyyo article at bottom of the page)

  • Click on Link your account

Keep in mind that Modjo solely import calls containing interactions as an algorithm excludes voicemails and very short calls (shorter or equal to 2').
*If you wish to update the minimum call duration for import, get in touch with your Modjo contact.

Congratulations! 🙌

Once you've achieved these quick steps, your integration is turning active! Now, let’s give it a try by making your first call!

💡Good to know: calls are automatically imported every hour.

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