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Keyyo

Follow the steps described in this article in order for your Keyyo calls to be automatically imported into Modjo

Updated this week

How does it work?

Modjo connects to your Keyyo SFTP server and try to obtains both your call logs and voice recordings each hour.

🚨 Prerequisite:

Please check that you have Admin rights in both Keyyo and Modjo. If so, follow the quick steps described below:

⏱️ Duration time: 5' on average

Step 1: Grant us access to Keyyo

  • in Modjo, Go to Organization settings => Integrations

  • Find Keyyo and click on Connect

  • Fill in your Keyyo credentials

  • Click on Authorize

  • At this point, you'll be redirected to Modjo
    => Click on Keyyo

  • Click on Configuration and enter your SFTP Username & SFTP Password
    (you can retrieve them by following the instructions of this Keyyo article at bottom of the page)

  • Click on Link your account

Keep in mind that Modjo solely import calls containing interactions as an algorithm excludes voicemails and very short calls (shorter or equal to 2').
*If you wish to update the minimum call duration for import, get in touch with your Modjo contact.

Congratulations! 🙌

Once you've achieved these quick steps, your integration is turning active! Now, let’s give it a try by making your first call!

💡Good to know: calls are automatically imported every hour.

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