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Import a call manually

Manually import a call (useful if it was not automatically imported into Modjo).

Updated over a week ago

Use cases examples:

  • You are not the organiser of the meeting but you have recorded it

  • You have recorded a training session

  • You want to analyse a recorded call prior to its import into Modjo


Step 1: Download your record

  • Upload your record from the provider's cloud (make sure the file is in either mp3 or mp4 format)

Step 2: Import your record

🚨Prerequisites:

1. You must have an active licence

2. In the contact box you must enter an external contact (If "no options" appears enter either an email address or a phone number)
3. Do not close the page until the message "Uploading call" disappears

  • Follow the steps in the example below:

💡Good to know: The delay of import equals the length of your call => i.e. for a one hour call, the import time will be about an hour.

*If you use the Recorder Modjo, this criteria does not apply.



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