🚨 Prerequisite: You must have Admin rights in Modjo. If so, follow the steps described below.
Add licenses
Go to Workspace settings.
Click Subscription.
Click Add licenses and select the number of licenses you want to add.
Unassign a license from a user
You can remove a license from a user at any time — the license becomes available again and can be reassigned to another user.
Go to Workspace settings.
Click Users.
Find the user you want to unassign the license from.
Click the actions menu next to the user and select Remove license.
Reduce the number of licenses on your contract
License deletion is no longer self-serve. To permanently reduce the number of licenses on your contract, contact your Account Manager.
The change will take effect at your next contract renewal.
Your Account Manager will process the request and confirm the updated terms before the renewal date.
FAQ
Q: I unassigned a license from a user — will I be billed less?
A: No. Unassigning a license makes it available for another user but does not reduce your contract. To reduce the number of billed licenses, contact your Account Manager (see section III).
Q: Can I temporarily suspend a license during an employee's leave?
A: You can unassign the license so it remains available during the absence, then reassign it when the person returns. To avoid being billed for unused licenses long-term, contact your Account Manager.
Q: Who is my Account Manager?
A: If you don't know who your Account Manager is, contact Modjo support via Help & Support (bottom-left of the app) → Chat.
Last updated: 2026-10-22