I. Usefulness of the Modjo API
Modjo offers a powerful endpoint that allows users to retrieve their call data as well as related information, such as transcripts and summaries.
Whether you want to download calls, integrate transcript data into your CRM, analyze customer interactions, or monitor team performance, the Modjo API provides the tools you need to integrate this data into your workflows.
For technical details, please refer to the API documentation.
🚨 Before exporting call data, you must obtain authorization via an API key. This key, required to access the API, must be included in your request headers. To obtain your API key, please contact our support team via chat.
II. Optimal Use of the API
Here are some tips to get the most out of the API:
Use Filters: Filters allow you to select only the call data that interests you, such as a specific date range, a particular user, or specific tags.
Adjust Pagination: If you're working with large amounts of data, adjusting pagination will help you navigate the information more easily and quickly.
Select Relevant Data: By using the "relations" parameter, you can choose to include only the truly necessary data, which improves performance and avoids processing unnecessary data.
III. Team and User Management with the Modjo API
The Modjo API offers simple yet powerful tools to manage your teams and users within your organization. Here's how these tools can help you:
Retrieve Modjo Teams: Easily access information about the different teams in your organization. This is particularly useful for administrators who need to monitor and organize team structures.
Retrieve Modjo Users: Get details on user profiles and permissions, presented clearly and in a paginated format. This helps administrators manage who has access to what, effectively.
Create New Modjo Users: Add new users simply by using their email addresses. You can also set additional parameters for each user. This is perfect for quickly onboarding new team members.
Delete Modjo Users: Remove users based on their identifier. This allows you to keep your user database up-to-date and comply with data privacy regulations.
The Modjo API is designed to make it easier to integrate call data and manage users within your organization, while offering considerable flexibility and power.