Guide to integrating Diabolocom with Modjo via a Private API Token
⏱️ Duration: < 5min on average
🚨Prerequisites
Administrator access to a Diabolocom account.
Administrator access to a Modjo account.
Step-by-step summary:
Step 1: Generate an API private token in Diabolocom.
Step 2: Retrieve the platform name from Diabolocom.
Step 3: Enter the token and platform name into Modjo to finalize the integration.
Step 1: Generate an API Private Token in Diabolocom
A. Log in to Diabolocom
Open your web browser and log in to your Diabolocom account.
B. Navigate to Settings
Once logged in, navigate to the "Settings" page and select the "Public APIs" section.
C. Create a New API Token
Click the "Create" button located at the top right-corner of the page.
D. Configure the Token
Name: Enter "Modjo"
Expiration Date: Set a date far in the future to ensure the integration remains active.
Scope
Utilisateurs
[GET]: account/users
Statistiques
Archives
[POST] archive-voice/interactions
[GET] archive-voice/interactions/{id}
[GET] archive-voice/interactions/{id}
[GET] recordings/interactions/{id}/content
Fichier
All
SFTP
All
E. Generate the Token & copy the Token
Click on the "Create Personal Access Token" button.
A new token will appear at the bottom of the screen. Click the "copy" button to save the token to your clipboard.
Step 2: Retrieve the Platform Name
Identify the Platform Name
At the top of the "Settings" page, you’ll see the URL to which you’re connected. The platform name appears in a format like “fr4,” “fr6,” or “en4.”
For example, here it’s “fr6.” Note this platform name, as you’ll need it for Modjo.
Step 3: Configure Modjo
A. Access Integrations in Modjo
Log in to your Modjo account and navigate to the integrations page.
B. Find and select Dynamics V2
Search for "Dynamics V2" and click on the corresponding panel.
C. Enter Diabolocom Credentials
Fill out the form with the information obtained from Diabolocom:
Platform Name: e.g., "fr6"
API Private Token: Paste the token copied earlier.
D. Save the configuration
Click on "Save" to complete the integration.
E. Link users
In the "User" tab, connect each Modjo user with their corresponding Diabolocom account. Use the "Auto-match" button to automatically link users based on email addresses.
Your integration is now live. You’re ready to start by making your first call.
💡 Calls are automatically imported every 5 minutes on average.